Contact FanFit

Have some questions that FAQ can’t answer for you? send us a message and we’ll respond within 48 hours.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Flat Rate to Canada $10

Flat Rate to USA $10

Flat Rate overseas $40

Orders over $85 are Free to Canada

Orders over $85 are Free to USA

Which payment methods are accepted in the Online Shop?

We accept Paypal and major credit cards like Visa + Mastercard.   We use Stripe which is the leading trusted payment gateway online.

How long will delivery take?

Please allow 48 hours to pack and ship your order.

Canada 3-10 business days

United States 3-10 business days

International 7 – 20 business days

For shipping with Canada Post / USPS / UPS. 

We use the carrier that offers the best mix of speed with economy depending on the size of the parcel and destination to ensure that you receive your awesome stuff ASAP.  

You’ll be provided with a tracking number that you can login to your account and view anytime, or just send us an email and we can send you the shipping tracking number personally. 

How secure is shopping in the Online Shop? Is my data protected?

Shopping with us online is very secure.  We only use trusted payment gateways & never store your credit card information

What exactly happens after ordering?

After you place your order our Lemmings will pick your order from our warehouse and package it so that it’s ready for UPS to pick up and deliver to your door step.  You’ll receive a notification email with your tracking number & invoice for your reference.

Send us an email

OR use the form below